Forums / Tagging / Also unable to update validation codes

Also unable to update validation codes

7 posts, 0 answered
  • Daniel Russell
    Daniel Russell avatar
    5 posts
    Registered:
    13 Feb 2014
    13 Feb 2014
    I'm having trouble updating the validation codes for P3.  Saw the other thread on this so I uninstalled then reinstalled the program, but still no luck.  Any other things I might try?
    Link to this post
  • John Tenney
    john avatar
    31 posts
    Registered:
    02 May 2012
    13 Feb 2014 in reply to Daniel Russell
    You didn't specify any error that you're getting from the software. I'm going to guess that it maybe FTP related (the protocol P3 uses to download and update the validation codes). Sometimes system admins prevent FTP downloads. If you post back with the error I'd be able to tell you if this is the case.

    Another option is to manually update the validation codes by downloading them  from here: ftp://ftp.ptagis.org/P3/Validation.zip and extract them to a folder and follow steps on page 100: http://www.ptagis.org/docs/ptagis-software/p3-help.pdf?sfvrsn=3


    Link to this post
    Last modified on 13 Feb 2014 18:02 by john
  • Daniel Russell
    Daniel Russell avatar
    5 posts
    Registered:
    13 Feb 2014
    13 Feb 2014 in reply to john
    error code is 20142- thanks
    Link to this post
  • John Tenney
    john avatar
    31 posts
    Registered:
    02 May 2012
    13 Feb 2014 in reply to Daniel Russell
    I'm not familiar with that error. Can you capture a snapshot of the error and attach it to this forum? Or please provide additional description associated with the error. Does it happen when you start P3, or when you try to update validation codes?

    P3 requires read-write privileges to the installation folder where the P3.MDB database resides. This may be causing the error also.
    Link to this post
  • Daniel Russell
    Daniel Russell avatar
    5 posts
    Registered:
    13 Feb 2014
    13 Feb 2014 in reply to john
    It happens when I try to update the validation codes.  The error message reads:

    Error Downloading Files
    #20142-Error Downloading file: 425 Can't open data connection
    Link to this post
  • John Tenney
    john avatar
    31 posts
    Registered:
    02 May 2012
    13 Feb 2014 in reply to Daniel Russell
    That error is stating it cannot connect to the ptagis ftp server, either it is blocked by firewall/admin policy or there's a network-related issue.

    Can you try the manual update I described earlier?
    Link to this post
  • Daniel Russell
    Daniel Russell avatar
    5 posts
    Registered:
    13 Feb 2014
    13 Feb 2014 in reply to john
    That (manual update) worked.  Thanks alot.
    Link to this post