Forums / Tagging / can't create a header note or a detail note

can't create a header note or a detail note

4 posts, 0 answered
  • Brian Jonasson
    bjonasso avatar
    2 posts
    Registered:
    25 Oct 2012
    10 Jul 2014
    When I choose Note from the Session drop-down menu, I get the following error message: Error setting notation: #339 - Component "RICHTX32.OCX" or one of its dependencies not correctly registered: a file is missing or invalid.

    I received this message while running an earlier version of P3. I updated to version 1.5.4 and still have the problem.

    I am running Windows 7.
    Link to this post
  • John Tenney
    john avatar
    31 posts
    Registered:
    02 May 2012
    10 Jul 2014 in reply to bjonasso

    Hi Brian,

    The file RICHTX32.OCX needs to be in the c:\windows\syswow64 folder if you're running x64 version of Windows 7. If it isn't you can search for it and copy it from the current location to that folder.

    Once it's in place you'll need to register it by following these steps:

     

    1. Close P3 and click Start button and type Command in search box
    2. Right-click the Command Prompt and select Run as Administrator
    3. Command window will say Administrator: Command Prompt in the title bar
    4. Type the following in the command prompt:  regsvr32 c:\windows\syswow32\richtx32.ocx
    5. A prompt will indicate the file was registered correctly.
    6. Start P3 and try to enter a header/detail note.

    If this doesn't work let me know and we can try a few other tricks. Sorry about the hassle, but it's an unfortunate problem with this Microsoft control and Windows 7.

    Link to this post
  • Brian Jonasson
    bjonasso avatar
    2 posts
    Registered:
    25 Oct 2012
    10 Jul 2014 in reply to john
    John,

    I am running the 32-bit version of Windows 7, and I located RICHTX32.OCX
    in c:\windows\system32.
    Should I follow steps 01 - 06 for registering the file, with the exception in Step 04 of using the path c:\windows\system32\richtx32.ocx  ?

    Link to this post
  • John Tenney
    john avatar
    31 posts
    Registered:
    02 May 2012
    10 Jul 2014 in reply to bjonasso
    Yes, please register in that folder.

    I made a poor assumption since this file usually has registration problems on x64 versions of Windows 7.
    Link to this post