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Problems with SbyC request form

3 posts, 0 answered
  • Tiffani Marsh
    dmarshbeta avatar
    13 posts
    Registered:
    06 Jul 2012
    31 Jan 2013
    Nicole,

    I am trying to use the online request for SbyC form, and am having problems.

    My current problem is on the "SbyC Actions" tab.  I have entered two actions, but neither one is appearing.  I've pressed "Refresh" multiple times, I've saved, exited the form, and re-entered it, but they aren't appearing.  I don't want to enter the same actions again in case they are in the system and I just can't see them.

    I had the same problem the first time I saved after entering all the information on the "Project" tab, all the information was gone when I re-entered the form.  I had to be re-enter the information, but it seems to be keeping it now.

    Regarding the uploading of tag codes, can your web page handle 3.4 million tag codes in one upload (for the adult recapture at GRA)?

    Thanks,
    Doug
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  • Nicole Tancreto
    NTancreto@psmfc.org avatar
    62 posts
    Registered:
    21 Feb 2012
    31 Jan 2013 in reply to dmarshbeta
    That sounds like it might be a browser issue. What browser and version are you using?
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  • Tiffani Marsh
    dmarshbeta avatar
    13 posts
    Registered:
    06 Jul 2012
    31 Jan 2013 in reply to NTancreto@psmfc.org
    I am using IE 9.0.8112
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